Job Opening

Technical Business Analyst

  • Full Time
  • Business/Systems Analysts (Information & Communication Technology)
  • Kuala Lumpur

JOB DESCRIPTION

We are looking for a Business Analyst with 2 years of experience in gathering requirements, stakeholder communication, project planning, teamwork, testing, client interaction, and creating clear, structured documentation.

REQUIREMENT GATHERING & ANALYSIS

  • Collaborate with stakeholders to understand business goals, processes, and needs.
  • Act as the primary point of contact with end users to understand their needs, collect and clarify requirements.
  • Translate high-level business objectives into actionable technical specifications.
  • Define and present business/technical process work flow using various diagrams such as flow charts and sequence diagrams to clients and technical team.
  • Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders to prevent misunderstandings and ensure that everyone is on the same page.

PROJECT PLANNING & MONITORING:

  • Define project scope, project deliverables/milestone and timeline.
  • Oversee project activities, monitor progress, and ensure adherence to deadlines.

SOLUTION DESIGN:

  • Collaborate with development teams to design solutions that align with business needs.
  • Ensure proposed solutions are feasible and aligned with the organization’s technological capabilities. Which includes making decisions about UI/UX, data flow, and integration points.

TESTING & VALIDATION:

  • Collaborate with the development team to verify the software is functioning according to specifications.
  • Coordinate and Conduct User Acceptance Testing (UAT) with clients.
  • Track, document, and verify bugs or issues and ensure they are resolved before final delivery.

DOCUMENTATION

  • Create and maintain comprehensive project documentation such as business requirements, functional requirements, process flows, use cases, and test plans.

JOB REQUIREMENTS:

  • Diploma or Degree in Computer science or related field.
  • At least 2 years experience in Business Analyst
  • Experience with software development, software testing and issue tracking.
  • Knowledge of Agile or Scrum methodologies is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in cross-functional teams.
  • Knowledge with various programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL Database, Cloud Infrastructures (AWS/GCP).
  • Fluent in English.
  • Occasional travel may be required to meet with clients, stakeholders, or project teams.
  • Full time position. 9AM to 6PM (Monday to Friday)
  • Option to work from home subject to approval.

EMPLOYER QUESTIONS:

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?

    Application Details

    Submit your information and we’ll get in touch!